Privacy Policy
1. Who is the Controller of Your Personal Data and Whom to Contact?
The controller of your personal data is T3 Group Technologies Pte. Ltd., with its registered office at 1 Raffles Place, One Raffles Place #28-01, Singapore 048616, UEN: 202341336R, registered in Singapore (hereinafter referred to as "T3", “we”, “our”, “our Company”, or “Controller”).
For any questions or to exercise your rights related to the processing of your personal data, you can contact us at admin@t3.group.
2. What Information Do We Collect About You and How Do We Obtain It?
We collect personal data directly from you when you use our services. This includes:
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Data you provide: Name, surname, telephone number, email address, postal address, date of birth, username and password, business identification number or tax registration number (if applicable), payment data, records of communication, and warranty claim details.
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Data we automatically collect: IP address, device type, operating system, browser, connection provider, website usage data (e.g., visit date, time, duration, browsing history), service usage data (e.g., login/logout information, account settings, business strategy).
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Data from third parties: Information from trading platforms and social networks linked to your account (e.g., username, profile picture, email address).
3. How Do We Use Your Personal Data?
We use personal data for the following purposes:
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Registration and User Account: To create and manage your account.
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Provision of Services: To provide access, tools, support, and to carry out trades.
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Marketing Communication: To send you marketing communications related to our services and products, with the option to unsubscribe.
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Customer Support and Communication: To provide support and maintain communication with you.
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Improving Services: To develop, test, and enhance services, and improve security.
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Analytics: To analyze customer behavior and preferences.
4. How Do We Store Personal Data and How Are They Secured?
We process your personal data in an encrypted database on secured devices. We have adopted organizational and technical measures to protect against unauthorized access, alteration, disclosure, or destruction of your data.
5. How Long Do We Process Your Data?
Personal data is processed only as long as necessary to fulfill the purposes described above or as required by law. Data retention periods include:
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Performance of Contract: Up to 10 years after contract termination.
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Business Communications: Up to 5 years after the last contract or until you unsubscribe.
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Enhancing Services: Usually up to 6 months.
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Legal Obligations: As required by relevant legal regulations (e.g., 10 years for tax purposes).
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Consent-Based Processing: For the period specified in your consent.
6. Data Sharing and Transfers to Third Countries
We share your data with:
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Service Providers: Trading platform providers, hosting and cloud service providers, payment system operators, IT companies, marketing agencies, consultants, and postal service providers.
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Other Third Parties: As required by law or judicial decisions.
We ensure that all third parties are contractually obligated to protect your personal data and process it according to our instructions. Data transfers to third countries or international organizations are conducted under appropriate safeguards.
7. Your Rights
You have the following rights regarding your personal data:
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Right of Access: To confirm if we process your data and receive a copy.
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Right to Rectification: To correct inaccurate personal data.
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Right to Erasure ("Right to be Forgotten"): To request deletion of data under specific conditions.
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Right to Restriction of Processing: To restrict processing under certain conditions.
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Right to Data Portability: To receive data in a machine-readable format and transfer it to another controller.
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Right to Object: To object to processing based on legitimate interests or for direct marketing.
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Right to Withdraw Consent: To withdraw consent at any time.
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Right Not to be Subject to Automated Decision-Making: To not be subject to decisions based solely on automated processing.
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Right to Lodge a Complaint: To file a complaint with the Personal Data Protection Commission (PDPC).
8. Final Provisions
T3 reserves the right to occasionally update this privacy statement. If we make any material changes in the way we collect, use and / or share personal information that we collect about you, we will notify you by posting notice of the changes on the website.
Therefore, you are encouraged to check the latest version of the privacy policy whenever you visit our website at ww.t3.group for any updates or changes.